Recent Water Damage Posts

Hamilton Residents: We Specialize in Flooded Basement Cleanup and Restoration!

8/18/2016 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – (905) 667-8273

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Hamilton East and let our trained, professional crews handle the situation safely and correctly. We have earned the tust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (905) 667-8273

Hamilton 24 Hour Emergency Water Damage Service

8/18/2016 (Permalink)

Water Damage Hamilton 24 Hour Emergency Water Damage Service Basement Flooding

SERVPRO of Hamilton East is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (905) 667-8273

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of [[Franchise Name]] has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Hamilton East

SERVPRO of Hamilton East specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO to the Rescue!

12/30/2013 (Permalink)

Right Before the Christmas Holiday, Southern Ontario was hit by one of the worst ice storms it had ever witnessed. The storm moved in fast and furiously, knocking out power for over 300,000 Ontario residents in Toronto, Hamilton, Ancaster, Stoney Creek, North York, Carborough and other parts of the GTA. 

The devastation of this catastrophic storm caused many problems on top of hydro loss including back flow problems, sump pump failure, thousands of downed trees, flooded basements from sewage pump back ups, etc.

SERVPRO received a call from a homeowner in Niagar Falls that had experienced flooding in her basement from a back flow issue. SERVPRO of Hamilton responded to the scene in less than 2 hours. The homeowner was unable to get a hold of their insurance company for relief. Once the risks of health and further water damage saturation were explained to the homeowner, they decided it would be better to move forward with the emergency restoration efforts.

The flooded basements also affected three other units, and SERVPRO was able to provide services quickly and effectively to minimize loss damage and prevent future loss.

The other 2 units SERVPRO of Hamilton spoke to had called other restoration providers, but were either told they would have to wait a couple of days, or they had their effected areas ripped out and had not heard from the restoration companies since.

At SERVPRO, customer satisfaction, professional consultation, and timely response come first. Please trust us to your next emergency restoration situation. We will make it, Like it never even happened®.

Where you affected by Last night's ice storm Hamilton?

12/22/2013 (Permalink)

A freezing rain warning for Hamilton has been ended.                            

Environment Canada issued the update at 1:17 p.m. today, but urged local residents to " be on the lookout for adverse weather conditions and take necessary safety precautions" after the overnight storm that dumped up to 15 mm of rain on the area and brought down power lines and tree branches throughout the region.

The end of the official warning leaves residents in some parts of Hamilton Mountain, Ancaster, Grimsby, Flamborough and Dundas without electricity.

When it last updated the situation early this morning, Horizon Utilities said 13,000 Hamilton customers were affected plus another 8,000 in St. Catharines.

The City of Burlington issued a news release to say icy conditions had brought down power lines and tree limbs resulting in power loss in the north part of that city, specifically in the Lowville, Kilbride and Cedar Springs areas.

The area north of Highway 5 was the hardest hit by storm damage, with many roads impassable. Power has been restored to customers in Headon Forest, the downtown area at Brant and Martha streets, on Drury Lane and in the Port Nelson and Pine Cove Street neighborhoods.

Approximately 7,500 Burlington Hydro customers have been impacted by power outages since last evening. At this time approximately 1,000 Burlington Hydro customers remain without electricity.

"City crews continue to sand and salt city roads as well as clearing downed trees and branches from roadways," said Burlington city manager Jeff Fielding. "Roads are extremely hazardous and we suggest that residents stay off the roads."

A flood warning remains in effect and residents are advised to exercise extreme caution near waterways. Please check catch basins adjacent to your property to ensure they are not blocked.

All City of Burlington facilities and services remain open except for Rotary Centennial Pond. 

Water Damage Do's and Dont's - emergency tips to keep you and your family safe

12/20/2013 (Permalink)

Water Damage DO’s and DONT’S – emergency tips to keep you and your family safe  

SERVPRO of Hamilton wants to help you be prepared in the event of a burst pipe, sewage back up or the event of a flood. The critical minutes after an event and what you do can save you money, time, property and valuable possessions. Call SERVPRO of Hamilton for all your emergency restoration needs including mold removal, water damage, fire damage, and commercial carpet clean up.

DO’s



  • Shut off the source of water if possible or contact a qualified party to stop the water source

  • Turn off circuit breakers for wet areas of the building or home. When access to the power distribution panel is safe from electrical shock

  • Wipe excess from wood furniture after removing lamps and tabletop items.

  • Remove as much excess water as possible by moping and blotting.

  • Remove and prop up wet upholstery cushions for even drying.

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting remove to a safe, dry place any paintings, art objects, computers, documents, and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors.

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

  • Avoid all contact with sewage and items contaminated with sewage


  • DONT’s



  • Enter rooms with standing water where electrical shock hazards may exist.

  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.

  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining

  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

  • Use household fans to dry the structure and spread contaminants

  • Spread contaminated water by walking unnecessarily on damaged or wet areas 

  • Emergency Response Plan - Water damage and flooding - Hamilton, Burlington

    12/19/2013 (Permalink)

    Do you have a plan for your building/ Rental property in case of Emergency?      

    Picture This. You own or manage a property in Hamilton and you wake up to a 5am phone call from your Superintendent. He informs you that a tenant has called and there is water above the baseboards in the basement, control room, and laundry room of your building. He is not sure where the shut off to the source of the water is and the plumber he called won’t be on scene for another 60-90 minutes. There are also boxes of past building documentation and customer storage in the effected areas. You inform the intendant to wait for the plumber, in the meantime do what he can to pull boxes out of the water. During that time, the water continues to rise; the level is now soaking the drywall.

    How could have further damage been avoided? The best approach is to have a plan that you will hopefully never have to use.

    SERVPRO of Hamilton, Ontario are emergency restoration experts that want to ensure you are prepared with a detailed plan in the event of a situation like the above. We offer a COMPLIMENTARY “ Emergency Response Plan”. The Goal of the plan is to outline the specifics of emergency contacts, shut off information, floor by floor details of the buildings square footage and types of floorings, safety procedures, utility contacts and information, and even insurance contact information. This type of plan would have informed the superintendent who called where the shut off is and what contents are priorities for saving.

    In the event of an emergency, whether it is fire, water, wind or vandalism, TIME is the key. An outlined plan can save you money, decrease down time to a business, lower the safety hazards and give you piece of mind that the best possible actions are being taken if something happens.

    SERVPRO of Hamilton can make it like it never even happened!!

    Contact us Today to learn more.

    SERVPRO of Hamilton – (905) 667 8273 office@servpro50005.com 

    Restore vs. replacement

    11/25/2013 (Permalink)

    At SERVPRO of Hamilton, we are in the business of restoration, rather than replacement. For the homeowner, restoration vs. replacement provides peace of mind. The money received from insurance on a loss can be better used to restore loss faster, and can also be more cost friendly.

    Why focus on restoration

    -       Minimize the amount of building material lost discarded to landfills

    -       Restoration is much more cost effective than replacement.

    -       Many items cannot be replaced such as important documents and family heirlooms.

    Insurance policies often have limits that can cap the amount of a claim. Restoration allows for minimizing the costs of returning a structure to pre-loss condition.

    SERVRPRO of Hamilton works with insurance companies to provide them with insurance budget saving opportunities, and also to provide the homeowner with the best possible options.

    SERVPRO of Hamilton is a 24-hour emergency service provider with many different specialties ranging from water and fire disaster restoration, to Mold and micro bacterial remediation, as well professional carpet and duct cleaning needs.

    Call us today!

    Toronto Floods Cause Big Impact on Insurance industry

    11/22/2013 (Permalink)

    TD Bank says it expects to book as much as $125 million in losses in its insurance business related to the recent floods in Alberta and Toronto.

    The bank said it is going to take a pre-tax loss of $418 million "from a combination of severe weather-related impact and increased general insurance claims" in its insurance business in the current quarter, which has seen abnormally high flood levels in two of Canada's largest cities.

    In a release, the bank singled out flooding in Calgary and Toronto for $125 million of that, "reflecting claims for evacuation and home and automobile damage."


    '1-time' weather impact


    Without those losses, the insurance segment was on track to post a profit of between $130 and $180 million for the quarter, the bank said.

    "While we expect all of the banks to report some impact from this summer's severe weather, TD has the largest exposure to the auto insurance market and so we see more limited impact, if any, to the rest of the group," CIBC analyst Robert Sedran said of TD's announcement.

    "While not a positive development, this should not weigh too heavily on TD’s shares," Barclays analyst John Aiken said. "By definition, the impact of the weather-related charges is one-time in nature and should not have any bearing on the outlook for TD."

    Insurance makes up a small part of TD's overall business, but the bank is the latest in a slew of Canadian insurers to cite the floods as having a negative impact on their bottom line.

    Last week, Co-operators General Insurance Company dropped to a second-quarter loss of $5.9 million, mostly on costs from the floods in Alberta. The company said it lost around $77 million before taxes as a result of the Alberta floods, even after collecting reinsurance.

    Intact Financial Corp., which is Canada's largest publicly traded property and casualty insurance company, expects to book about $257 million in costs over the second and third quarters as a result of catastrophic losses.

    Intact's estimate includes costs associated with the Alberta flooding in June at the end of the company's second quarter and from flooding in Toronto and the Lac-Megantic train disaster in Quebec in July during the early part of its third quarter.