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Fire & Water - Cleanup & Restoration

SERVPRO to the Rescue!

12/30/2013 (Permalink)

Right Before the Christmas Holiday, Southern Ontario was hit by one of the worst ice storms it had ever witnessed. The storm moved in fast and furiously, knocking out power for over 300,000 Ontario residents in Toronto, Hamilton, Ancaster, Stoney Creek, North York, Carborough and other parts of the GTA. 

The devastation of this catastrophic storm caused many problems on top of hydro loss including back flow problems, sump pump failure, thousands of downed trees, flooded basements from sewage pump back ups, etc.

SERVPRO received a call from a homeowner in Niagar Falls that had experienced flooding in her basement from a back flow issue. SERVPRO of Hamilton responded to the scene in less than 2 hours. The homeowner was unable to get a hold of their insurance company for relief. Once the risks of health and further water damage saturation were explained to the homeowner, they decided it would be better to move forward with the emergency restoration efforts.

The flooded basements also affected three other units, and SERVPRO was able to provide services quickly and effectively to minimize loss damage and prevent future loss.

The other 2 units SERVPRO of Hamilton spoke to had called other restoration providers, but were either told they would have to wait a couple of days, or they had their effected areas ripped out and had not heard from the restoration companies since.

At SERVPRO, customer satisfaction, professional consultation, and timely response come first. Please trust us to your next emergency restoration situation. We will make it, Like it never even happened®.

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